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IFB Senator Plus MSC 8014
IFB Executive ZXM Washer Dryer Refresher 8.5/6.5...
₹44,256
₹55,999
15% off
ContentView details
Oct 20, 2023
4 min read
IFB Senator Plus MSC 8014
IFB Executive ZXM Washer Dryer Refresher 8.5/6.5...
9 Amazing Features of Your IFB Washing Machine..
₹44,256
₹55,999
15% off
Back
IFB Diva Aqua VSS
Front Load Washing Machine 6 kg
Troubleshooting Guide
| SYMPTOM | PROBLEM CAUSE | SOLUTION |
| LED Display does not glow | Power supply is not turned ON. | Ensure that the supply mains switch is ON. |
| Electrical power cord may not be plugged in or connection may be loose. | Make sure that the plug is plugged in and check for loose connection in plug/socket. | |
| Program not selected. | Ensure that the program is selected. | |
| Washing machine door does not open. | Machine is in operation. | Check if the program is active. If yes, pause the program check door symbol indication. For safety reasons, the washing machine door cannot be opened when water level, temperature or speed is too high. |
| Door open not possible. | Check if ‘dl Er’ message is displayed on the display. | |
| Child Lock is active | Disable the Child Lock and wait for 1—2 mins till Door symbol glows on the display. | |
| Program does not start. | Start/Pause button not pressed. | Ensure that the Start/Pause button is touched. Start/Pause LED will glow when touched. |
| Water supply tap not turned ON/no water supply/low water pressure. | Open tap fully and ensure that there is water supply with normal water pressure. | |
| Door not closed properly. | Open and close the door firmly. | |
| Program either in Pause/Soak or Rinse Hold mode. | Check the status on the display and refer to the User Manual. | |
| Water does not enter into machine. Detergent not being flushed into the drum. | Water supply tap not turned ON/no water supply/low water pressure. | Open the tap fully and ensure that there is water supply with normal water pressure. |
| Door not closed properly. | Open and close the door firmly. | |
| Bent inlet hose, sieve or inlet valve/inlet hose clogged. | Check if the inlet hose is bent or sieve is blocked | |
| Suds escaping from detergent dispenser tray. Excessive foam in drum. Residues of detergent on clothes. | Detergent used is not a front load detergent. | Use detergent recommended for front load washing machines only. |
| Excessive detergent used. | Reduce the detergent dosage. | |
| Overloading of clothes. | Do not overload the washer. | |
| Cold wash program | Use hot wash program. | |
| Low water pressure. | Start when water pressure is normal. | |
| Water leakage from machine. | Inlet hose connection loose | Check and tighten the inlet hose connection. |
| Filter not tightened. | Check and tighten the filter. | |
| Inlet hose leaking. | Contact IFB Care. | |
| Machine does not drain. | Filter clogged. | Check and clean the filter. |
| Drain hose end above metre from the floor level. | Drain hose should be placed between 1 m to ground level. | |
| Drain hose kinked or clogged. | Clean and straighten the drain hose | |
| Machine doesn't spin or clothes stay wet | Load is too small. Unbalanced load. | Add l or 2 similar items to help balance the load. Rearrange load to allow proper spinning. |
| Overloading of clothes. | Load clothes as per the fabric type and capacity recommended for chosen program. | |
| Spin Speed is set to O RPM or lower Spin Speed is selected. | Select higher Spin Speed. | |
| Rinse Hold option selected. | At Rinse Hold stage touch Start/Pause button. | |
| Filter clogged. | Check and clean filter. | |
| Excessive/high foaming detergent | Use detergent recommended for Front Loader washing machines only. | |
| Machine vibrates more during spinning | Machine not levelled properly | Check and level the machine. |
| Filter clogged partially. | Check and clean the filter. | |
| Unbalanced load. | Add l or 2 similar items to help balance the load. Rearrange load to allow proper spinning. | |
| Motor Noise | It is normal for noises to be heard while motor is running | |
| Pump Noise | It is normal for noises to be heard from the pump during the start up and final stage of draining. However check for filter clogging. | |
| Program Cycle Time Delayed. | It is normal as the washing machine time may vary depending upon the type and quantity of laundry, inlet water pressure, inlet water temperature, variations in power supply and other usage conditions. | |
| Balance time on display remains unchanged | If there is an unbalanced load then the machine may make several attempts to redistribute the clothes in order to minimise the vibrations resulting in extended program duration. | |
| poor soil removal | Incorrect detergent dosage. | Use correct amount of detergent for load size and water hardness. |
| Use of cold wash program. | Use hot wash program. | |
| Load size not as per capacity. | Use correct load size. | |
| Stains on clothes. | Pre-treat stain and any soil according to directions given under 'Easy tips to remove stains'. | |
| Mix of heavily soiled items with lightly soiled items. | Separate heavily soiled items from lightly soiled ones. | |
| Blue stains on clothes | Excessive fabric additives. Cheaper quality additives. | Do not overfill fabric softener and do not pour liquid fabric softener directly onto fabric. |
| Black or grey marks on clothes | Less quantity detergent/hard water. | Use correct amount of detergent for load size, amount of soil and water hardness. |
| Some clothes with existing stains. | Do not mix good clothes with stained clothes. | |
| Yellow or brown rust stains | Dirty incoming water. | Before washing run water for a few minutes to clean lines or start the program only when the water is clean. |
| To restore a discoloured load of whites use rust remover safe for fabric | ||
| Residue of detergent | Overloading of clothes. | Do not overload the washer. |
| Excessive use of detergent. | Use proper amount of detergent. | |
| Cold wash program | Use hot wash program. | |
| Buttons are not working | Button not pressed/touched properly. | All the buttons are sensitive and need to be gently tapped/touched with the finger. |
| Error LED flashes 1 time, repeats after 3 secs. | Door not closed properly or not locked. | Open and then close the door firmly. |
| Door not getting unlocked (at the end of program) | Cancel the program and switch OFF the appliance, wait for 2 min and check if the door can open. Do not try to open the door forcibly. If the door cannot open or if the same error indication persists, cancel the program and switch OFF the appliance. Contact IFB Care. | |
| Error LED flashes 2 times, repeats after 3 secs. | Water tap turned OFF | Turn ON the tap |
| Water supply not available or LOW water pressure. | The washing machine will start automatically on resumption of water supply or press the Start/Pause button twice to start refilling | |
| Sieve/filter blocked in water inlet hose | Clean the sieve filter (Refer to the section cleaning the water hose mesh filter). | |
| Bent/damaged water inlet hose. | Remove bend/damage. | |
| Error LED flashes 3 times, repeats after 3 secs. | Water not drained. | Press Start/Pause button to restart the drain. |
| Filter is blocked. | Switch OFF the appliance. Drain the water using a drain pump and then clean the filter. | |
| Exhaust hose clogged or bent. | Clean the exhaust hose/remove bend. | |
| Error LED flashes 4 times, repeats after 3 secs. | Laundry load is unbalanced. | If the laundry load is small (eg a pair of jeans, 2–3 Turkish towels, bathrobe etc) it can lead to an unbalanced condition. Add 1-2 similar items to help balance the load, rearranging it to allow proper spinning. |
| Error LED flashes 5 times, repeats after 3 secs. | Input voltage is high. | Machine will start automatically after the voltage decreases to safe operating level. If this error display persists or occurs frequently, contact your electrician to locate the fault in the electric system. |
| Error LED flashes 7 times, repeats after 3 secs. | Water temperature is above 60˚C at the start of program | Start new/Drain program once the water cools down to approx 60˚C or cancel the program, switch OFF the appliance, wait for 2 secs and restart. If the same error persists, cancel the program, switch OFF the appliance and contact IFB Care. |
| Error LED flashes 8 times, repeats after 3 secs. | Cancel the program, switch OFF the appliance, wait for 2 secs and restart. If the error persists, turn OFF the tap, cancel the program, switch OFF the appliance and contact IFB Care |
Display and Error Codes
| DISPLAY MESSAGE | PROBLEM CAUSE | SOLUTION |
| rinS HOLd | At the Rinse Hold Step this code will toggle | Touch Start/Pause button or select Drain Program |
| dLAY | Code will be displayed during delay Strat Code | |
| door | Door not closed properly / Door not locked | open and then close the door properly |
| dLEr | Indicates that the washing machine door is stuck or jammed. | Switch OFF the washing machine and wait for 2 mins before attempting to open the door again. Do not forcibly open the door. If the problem and/or the display persists, contact IFB Care |
| tAP | Water tap turned OFF. Water supply not available or low water pressure | Turn ON the tap. Washing machine will start automatically on resumption of water supply. |
| Water supply is unavailable or water pressure is insufficient. | Operations will restart when water supply is available/normal. | |
| Sieve/filter blocked in water inlet hose | Clean the sieve filter (Refer topic Cleaning the water hose mesh filter) | |
| Bent/damaged water inlet hose. | Remove bend/damage. | |
| E1 | Cloth trapped between drum and door area. | Switch OFF the washing machine and wait for 2 mins. Run Drain program. After END, rearrange the clothes and restart the required program. If the same message appears again, switch OFF the washing machine and contact IFB Care |
| E2 And E3 | Switch OFF the washing machine and wait for 2 mins. Run Drain program. After END, rearrange the clothes and restart the required program. If the same message appears again, switch OFF the washing machine and contact IFB Care | |
| Conn | Switch OFF the machine by pressing the power button and wait for 2 secs, then restart. If the same message appears, switch OFF the washing machine and contact IFB Care. | |
| HEAt | Water temp is above 60°C at the start of program | Start New/Drain program once the water cools down to approximately 60' C.Switch OFF the washing machine, Wait for 2 secs and restart.If the same message appears again, switch OFF the washing machine and contact IFB Care. |
| OFEr Pr5 | OFEr Pr5 | Switch OFF the washing machine, wait for 2 secs and restart.If the same message is displayed, turn OFF the tap, switch OFF the washing machine and contact IFB Care. |
| H260 | Input voltage is high | Washing machine will start Input voltage is low automatically after the voltage decreases to the safe operating level. If this error display persists/occurs frequently, contact your electrician to locate the fault in the electrical system. |
| L1 75 | Input voltage is low | Machine will start automatically after the voltage increases to the safe operating level. If this error display persists/occurs frequently, contact your electrician to locate the fault in the electrical system. |
| unbL | Laundry load is unbalanced | If the laundry load is small (eg a pair of jeans, 2-3 Turkish towels, a bathrobe etc) it can lead to an unbalanced condition. Add 1-2 similar items to help balance the load and rearrange the load to allow proper spinning. |
Warranty Information
Your IFB Washing Machine is covered under a 4 Machine Warranty, 10 Year Motor Warranty with assured 10 Year Spares Support.
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Service Ticket Status
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Ticket Number: 9000139416
Under Review
Product
IFBDC-2324IKSU Direct | Cool Refrigerator Advance
Reported / Issue / Concern / Issue Description / Details
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Current/ Status / Progress / Service Action
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Ticket Under Review
Our team is assessing the details and will assign it to the appropriate technician or department. You’ll get an SMS update once your request is assigned and scheduled.
If you experience any other issues, please check our troubleshooting guide or get in touch with us.
Kitchen Solution
How to Use a Dishwasher for Best Washing of Utensils
Planning to buy a dishwasher or already have an IFB Dishwasher? Since we’re accustomed to washing utensils like kadhais and pans by hand, we might not be familiar with how to get the cleanest results from a dishwasher. Here are some steps and tips to get perfectly clean, sparkling utensils.
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IFB Spice Secrets
IFB Spice Secrets
Kitchen Solution
A Place for Everything and Everything in its Place
Much like cooking is no more a chore, a kitchen is no longer a drab, dreary space. The kitchen is the heart of your home. An extension of your personality. An expression of lifestyle. A space where memories are made!
Laundry Solution
How to Avoid and Remove Odour in Clothes
Laundry odour is a problem we come across quite frequently. Whether you’ve forgotten the washed load in the washing machine or the weather is too damp, moist clothes end up emitting a foul, musty smell.
Kitchen Solution
Frequently Asked Questions About Dishwashers
What is a dishwasher? A dishwasher is a washing machine for cleaning utensils. Unlike manual dishwashing, which relies largely on physical scrubbing to clean, IFB Dishwasher cleans by spraying 30-70°C hot water at the utensils, helped by IFB’s own Dishwasher Detergent and dried with steam. It is just like a washing machine that you use to wash clothes.
IFB Spice Secrets
IFB Spice Secrets
Get in Touch
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we are here to listen and happy to help. You can send us an email, call us, or start a chat.
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