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IFB  Neptune VX1 Plus

IFB Neptune VX1 Plus

Dishwasher 15 Place Setting

Troubleshooting Guide

SYMPTOMPROBLEM CAUSESOLUTION
No display / panel not workingLoose wire connection - Faulty door lock switch - Control board issueCheck wiring - Replace door lock switch - Inspect/replace PCB
Dishwasher not filling with waterWater supply turned off - Inlet hose kinked - Inlet valve blockedTurn on water supply - Straighten hose - Clean/replace inlet valve
Water leakageDoor seal damaged - Improper installation - Loose hose connectionReplace door seal - Re‑install correctly - Tighten hose connections
Dishes not cleanSpray arms clogged - Detergent not dispensing - Low water pressureClean spray arms - Check detergent dispenser - Verify water pressure
Excessive noiseSpray arm hitting dishes - Loose components - Faulty pumpRe‑arrange dishes - Tighten components - Inspect pump
Bad odorFood residue in filter - Standing water - Poor cleaning cycleClean filter - Ensure proper drainage - Run cleaning cycle
Door not alignedFront legs uneven - Hinges misalignedAdjust front legs - Realign hinges
Programme does not startDishwasher not plugged in - Dishwasher not switched on - Fuse blown - Water inlet tap closed - Door open - Inlet hose or filters cloggedPlug in dishwasher - Switch on using On/Off button - Check indoor fuses - Turn on water inlet tap - Close door - Check and clean inlet hose/filters
Water remains inside machineDrain hose clogged or twisted - Filters clogged - Programme not finishedClean/untwist drain hose - Clean filters - Wait until programme finishes
Machine stops during washingPower failure - Water inlet failureCheck mains power - Check water tap
Shaking/hitting noises during washSpray arm hitting dishes - Dishes placed incorrectly - Dishes leaning against each otherMove/remove items blocking spray arm - Avoid overloading baskets - Place dishes correctly
Partial food waste remains on dishesNot enough detergent - Wrong programme selected - Spray arms clogged - Filters or drain pump clogged/misplacedUse correct detergent amount - Select appropriate programme - Clean spray arm holes - Check drain hose and filters
Whitish stains remain on dishesNot enough detergent used - Rinse aid dosage and/or water softener setting too low - High water hardness level - Salt compartment cap not closed properlyUse correct detergent amount - Increase rinse aid and/or water softener level - Add salt and adjust softener - Ensure salt compartment cap is closed properly
Dishes do not dryDrying option not selected - Rinse aid dosage set too lowSelect programme with drying option - Increase rinse aid dosage
Rust stains form on dishesPoor stainless‑steel quality of dishes - High salt level in wash water - Salt compartment cap not closed properly - Too much salt spilled during filling - Poor mains groundingUse dishwasher‑safe sets - Adjust water hardness level - Ensure salt cap is closed - Use funnel to avoid salt spillage - Consult electrician for grounding
Detergent remains in detergent compartmentDetergent added when compartment was wetEnsure detergent compartment is dry before use

Display and Error Codes

Error Codes Possible FaultWhat To Do
FFWater inlet system failureEnsure water inlet tap is open and water is flowing. Clean inlet hose filter. Contact service if error continues.
F5Pressure system failureContact service.
F3Continuous water inputClose tap and contact service.
F2Inability to discharge waterDrain hose or filters may be clogged. Cancel programme. If error continues, contact service.
F8Heater errorContact service.
F1OverflowUnplug machine and close tap.
F7OverheatingContact service.
F9Diverter position errorContact service.
F6Faulty heater sensorContact service.
HIHigh voltage failureContact service.
LOLow voltage failureContact service.
SESalt Setting Error Set the slat Level and save 

Warranty Information

Your IFB Washing Machine is covered under a 4 Machine Warranty, 10 Year Motor Warranty with assured 10 Year Spares Support.

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Ticket Number: 9000139416

Under Review

Product

IFBDC-2324IKSU Direct | Cool Refrigerator Advance

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