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IFB  78-GCI4B-3D FB FFD

IFB 78-GCI4B-3D FB FFD

Hybrid Hob 4 Burners

Troubleshooting Guide

SYMPTOMPROBLEM CAUSESOLUTION
There is a strong gas smell.The gas connection could be leaking because of incorrect installation or damaged piping.Do not use any electrical equipment or operate any electrical switches. - If any burners are on, turn all of them off immediately. - Shut off the gas supply at the valve or gas bottle if possible. - Open a window to let the gas out. - Contact your local authorised service center.
There is no clicking/sparking.Power failure - Ignitor(s) may be dirty or wetUse lighter or match sticks. - Clean ignitors, switch off power supply for 2 hrs, then try again.
Clicking/sparking occurs, but burner(s) won’t light easily or at all.Gas supply may not be turned on. - Burner parts may be clogged or wet. - Burner parts may not have been replaced correctly.Turn burners off and check gas supply. - Ensure burner parts are clean and dry. - Check assembly; burner cap must sit flat.
Flame goes out at low settings.Gas supply pressure may be low. - Bottled gas may be near empty.Check with service person or installer. - Check cylinder.
Flames are yellow or yellow-tipped instead of blue.Burner parts may be clogged or wet. - Wrong type of gas or incorrect pressure.Ensure burner parts are clean and dry. - Contact Customer Care; do not use until checked.
Flame pattern is uneven around burner.Burner parts may be clogged or wet. - Burner parts may not have been replaced correctly.Ensure burner parts are clean and dry. - Check assembly; burner cap/ring must sit flat.
Flames are too large/small, noisy, or lift away from burner.Hob may have been connected to wrong type of gas.Contact Customer Care; do not use until checked.
Glass surface of Hob has chipped or cracked.Contact Customer Care 08045845678; do not use until repaired.
No ignitionPower/battery issue, dirty electrodeCheck power, clean electrode
FFD not workingFaulty thermocoupleRealign/replace thermocouple
Noise/popping flameGas pressure, loose burnerCheck regulator, refit burner

Display and Error Codes

Warranty Information

Your IFB Washing Machine is covered under a 4 Machine Warranty, 10 Year Motor Warranty with assured 10 Year Spares Support.

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Ticket Number: 9000139416

Under Review

Product

IFBDC-2324IKSU Direct | Cool Refrigerator Advance

Reported / Issue / Concern / Issue Description / Details

Red light blinking

Current/ Status / Progress / Service Action

Pending field visit

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