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Warranty

IFB Industries Ltd (the Company) warrants to the original domestic purchases of this washing machine (Appliance) that it is free from defects in workmanship and material. During 4 Years (48 months) from the date of purchase of the new washing machine all the parts of the washing machine which prove to be defective in workmanship and/or materials shall be replaced or repaired free of charge on intimation to the Company/Company's authorized service centre nearest to the place where the appliance is installed. During 10 years (120 months) from the date of purchase of the new washing machine, the motor which proves to be defective in workmanship and/or materials shall be replaced or repaired free of charge on intimation to the Company/Company's authorized service centre nearest to the place where the appliance is installed.
The warranty is subject to limitations of warranty.

LIMITATIONS OF WARRANTY

1) This Warranty is not valid in case of the following events:
a) If the warranty Card is not fully and properly filled in and signed at the time of purchase installation by the Company's authorised dealer/service engineer.
b) If the completed Warranty Card is not presented to the authorised personnel at the time of service/repair.
c) If the appliance is not used in accordance with manufacturer's instructions given in the 'User Manual'
d) IF the washing machine has been installed, serviced, repaired, opened or tampered with by any unauthorised personnel
e) If defects arise/caused by accidents, alteration, misuse, neglect, abuse, substitution of original components with spurious/non genuine components, attacked by household pest/rodents, fire, flood earthquake, lighting and/or any other acts of God/natural calamities
f) If defect arise with unauthorised optional accessories like trolleys, rat mesh, machine cover, on-line filter, inlet/exhaust extension hoses, tap adapter, extended power supply cable, adjustment feet cover etc thereof
g) If damages occur by improper electrical circuits outside the washing machine or by any electrical supply thereof
h) If the machine serial number on the appliance is defaced, missing or altered
i) If sea water or any sub-standard detergent has been used in the appliance
j) If the appliance is taken out of India
2) This Warranty does not cover any type of painting, plating including rusting etc or defects therof
3) The Company is not liable for any incidental or consequential damages
4) Parts replaced or repaired under this Warranty are warranted throughout the remaining of the original Warranty period
5) The Company is not liable for any delay in servicing due to reasons beyond the control of the company or any of its authorised service centres
6) This Warranty is not applicable if the washing machine is used for commercial purpose or at places such as institutions, hostels, hospitals, community halls or other similar applications.
7) For any service under this Warranty beyond city/town/municipal limits from the Company/authorised service centres, a fixed charge of Rs. 250 will be collected from the customer in addition to the actual to and fro charges by the shortest route. Alternatively, the customer can bring the appliance to the nearest service centre for carrying out the necessary repairs, at customer's own cost.
8) To avail 10 years motor warranty, customer need to get the machine serviced only through authorised service partner of IFB exclusively.
9) Any issue other than motor arising outside the warranty period of 4 years in the machine would be repaired on chargeable basis.
10) Any issue of motors' failure outside the warranty period of “10 years motor warranty” the repair charges/service charge are payable by the customer.
11) Any issue of motors' failure outside the warranty period of machine & covered under “10 years motor warranty” the service charge is payable by the customer.
12) The decision of IFB in this regard shall be final & binding on the customer.

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