Frequently Asked Questions

IFB offers you multiple payment methods. Whatever your online mode of payment, you are rest assured that IFB's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.You can pay using all credit cards issued by all major banks and debit cards issued by all leading Indian banks. You can also use Internet Banking (covering 24 banks) or the Cash on Delivery option to complete your purchase (do check if the C-o-D facility is available in your city using the pincode checker).

Please check your bank/credit card account to first ensure if your account has been debited. If your account has been debited after a payment failure, it is normally rolled back by banks within 7 business days. The time taken can vary from bank to bank and we unfortunately won't be able to expedite this. Please check with your bank for more details. If your bank informs you otherwise please get back to us. If the money has been credited to our account we would initiate refund within 3 days of your request. Receipt of the refund would however depend on the mode of payment mode chosen by you. The expected timelines are as below: Net Banking 2-4 business days Debit Card 5-7 business days Credit Card 7-21 business days

Yes if your debit/credit card isn't working we can always take your order over phone. Do call us.

There are zero hidden charges when you make a purchase on IFBappliances.com. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. In fact, we waive off the shipping charge for delivery on orders.