My Details :
 
First name:
Last name:
Telephone:
Mobile:
Address:
City:
State:
Pin Code:
E-Mail:    
My IFB :
 
I use an IFB:
  Washing Machine Dishwasher Clothes Dryer Microwave
The model name/s is/are:
         
The product is :
         
  Excellent Good Average Poor
 
My awareness on IFB services/products :
   
 
  Yes No  
24 hrs Call Centre  
I'm aware of your 24 x 7 call centre service
   
I have used your call centre services
   
I'm satisfied with the accessibility of numbers
   
I'm satisfied with their call handling
   
 
Annual Maintanance Contract (AMC)
   
I'm covered under IFB warranty/AMC
   
I'm aware of benefits of AMC
   
I have an AMC
   
I don’t prefer to have AMC because
 
Additives & Accessories
   
I have used IFB additives & accessories
   
I would recommend use of IFB additives
   
if No Why ?
   
My Comments on IFB services :
   
 
         
  Excellent Good   Average Poor
   
Your service delivery is
   
Your Technician/s is/are
   
The staff attitude and courtesy is
   
The staff appearance is
   
Timeliness of service
   
My overall experience with IFB service is
   
   
My Suggestions to you :
   
 
   
Help us recognize the best :
   
Name(s) of employee(s) you wish to recognize
 
 
 
 
   
Would you recommend our products and services to others :
   
 
  Yes No  
if No Why ?
   
   
 

 
   
       |               |               |               |       
 
© 2005 IFB INDUSTRIES LTD - HOME APPLIANCES DIVISION. All Rights Reserved. Powered by WDC